13 Tips to Properly Greet Our Clients

If any of you have attended my conference presentations or live trainings, you know I always start my presentation at the door. I make it a special point to greet participants from the “get-go” with a handshake and good eye contact. I introduce myself and ask for the person’s name and repeat it. We are all [...]

Sweetness of Connection

I loved this short video that has gone viral in the last few days, so hope you don’t mind it again… The baby is ready to doze off, but seems so delighted by connecting to his mom’s gaze that he just cannot surrender to sleep – “One more moment looking at your eyes mom, one more [...]

Go to Top